Privacy Policy

1. Introduction

Sanva ("we", "our", or "us") is operated by THA Motors Trading - FZCO. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Sanva.

2. Information We Collect

2.1 Information You Provide

• Account information (email address, name) when you register
• Content you create, upload, or generate using our AI tools (images, videos, audio)
• Communications you send us (support requests, feedback)

2.2 Information Collected Automatically

• Device information (device model, operating system, unique device identifiers)
• Usage data (features used, time spent, interactions within the app)
• Log data (IP address, app crashes, performance data)
• Purchase and subscription history

2.3 Information from Third Parties

• Authentication data from Apple Sign In or Google Sign In
• Payment processing data from Apple App Store (we do not store your payment details)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process AI generation requests (images, videos, audio, text)
• Manage your subscription and token balance
• Send transactional notifications (generation complete, subscription renewal)
• Send promotional push notifications (with your consent)
• Analyze usage patterns to improve our services
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. AI-Generated Content

Content you generate using Sanva's AI tools is processed by third-party AI providers (including fal.ai and Google Gemini). Input content (photos, prompts) may be transmitted to these providers solely for generation purposes. We do not use your content to train AI models.

5. Third-Party Services

We use the following third-party services:

• Firebase (Google): Authentication, database, cloud functions, analytics
• RevenueCat: Subscription and purchase management
• OneSignal: Push notification delivery
• fal.ai: AI image and video generation
• Google Gemini: AI text and multimodal processing

Each service has its own privacy policy governing their data practices.

6. Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers listed above, solely to provide our services
• Law enforcement or government authorities when required by law
• Successor entities in the event of a merger or acquisition

7. Data Retention

We retain your account data for as long as your account is active. AI-generated content stored in our systems is retained for the duration of your account. You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Withdraw consent for data processing
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at sanvaaiapp@gmail.com.

9. Children's Privacy

Sanva is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. Continued use of the app after changes constitutes acceptance.

12. Contact Us

THA Motors Trading - FZCO
Email: sanvaaiapp@gmail.com